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Frequently Asked Questions
HOSTILICA offers a full selection of suitable hosting products to match any business volume at the most competitive prices in the business. We work every day to improve ourselves to provide the highest levels of service, security, and support.
Our servers are located in Europe, specifically in Germany and Finland.
Yes, our web hosting company is fully compliant with the General Data Protection Regulation (GDPR). We prioritize the privacy and protection of our customers’ data by adhering to all GDPR standards. Our servers are located in Europe, ensuring that all data is stored and processed within the European Union under strict data protection laws. We also provide full transparency, data access, and deletion rights in accordance with GDPR requirements.
The server’s Operating System is CloudLinux, which is considered the best specialized OS worldwide for web hosting servers and allows you to use PHP, Ruby, NodeJS, and Python Apps.
Yes, we do offer a free domain name for the web hosting plans (STARTER, BUSINESS, and PREMIUM).
You can select a free (.com, .net, .org, .eu, .nl, .uk, .co.uk, .club, .xyz, .shop, .store, and .website) domain name. Read more.
We offer a free migration of your existing website from your current hosting provider to HOSTILICA. Our professional developers will transfer your website including all associated files, emails and databases within 24 hours and ensure everything is working properly on your new hosting.
We guarantee and promise your website will be 99.99% uptime. You can register at any monitoring website which gives you alert if your website downs.
Yes, we do offer a Money Back Guarantee. Try any hosting plan we provide at no risk, and if you don’t like it, simply request a full refund within 30 days.